Welcome to Calyxa. We know how exciting it is to await your new wall art pieces, and we want to make tracking your order status as smooth and transparent as possible. If you need any assistance tracking your package, please contact us at support@calyxa.store.

1. Understanding Your Order Status

• Processing: Our team is meticulously preparing your bespoke wall art order for departure.

• In Transit: Your selection is currently en route to your specified destination.

• Delivered: Your Formaprint piece has arrived and is ready for your enjoyment.

2. Understanding Your Delivery Timeline

Our total delivery time is calculated using our standard fulfillment formula:

• Total Delivery Time = Handling Time + Transit Time

• Handling Time: 1–3 business days (Monday–Friday). Orders placed after our daily cut-off time of 5:00 PM (EST) are processed on the next business day.

• Transit Time: 5–10 business days (Monday–Friday) as your items travel to your doorstep.

• If you have questions regarding your delivery schedule, reach out to support@calyxa.store.

3. Frequently Asked Questions Regarding Tracking

• When will I receive my tracking number? You will receive an automated email update once your order leaves our store. Please allow up to 24 hours for the carrier's system to update with live transit information.

• What if my order is delayed? While we strive for punctuality, unexpected transit factors may occur. Please contact our support team for a status update.

• For tracking assistance or if you haven't received your tracking link, please email us at support@calyxa.store.

4. Support & Operational Headquarters

If your package is delayed, appears stuck in transit, or you have any questions about your order status, our support team is ready to help you.

• Email Support: support@calyxa.store

• Address: 8111 Sandberry Blvd, Orlando, Fl 32819-4184, United States